From your enquiry to your warehouse, stage by stage

You send the specification

Stage 01 · Inquiry

Materials, dimensions, certifications, packaging, quantity, target price and delivery window. If you have a sample, a drawing or a competitor's product, send that instead — it removes more ambiguity than a paragraph of description.

What you get back: a tailored sourcing plan within 24 hours, covering realistic MOQ, an indicative price range, an estimated timeline, and the fee structure for the work.

We identify and verify candidate factories

Stage 02 · Sourcing

Business licence, registered scope, export records and production capability, in the market your category belongs to. Suppliers that turn out to be trading companies are removed at this point, not later.

What you get back: a shortlist with the reasoning behind it, and audit findings for the suppliers that reach it.

You approve what you are actually buying

Stage 03 · Sampling and negotiation

Samples are ordered from more than one shortlisted supplier, labelled, and compared against your written specification. Once approved, we negotiate price and terms — MOQ, payment terms, lead time, tooling ownership and defect liability, not price alone.

What you get back: physical samples, a comparison against specification, and a quotation you can audit line by line.

The order runs, and is watched

Stage 04 · Production

The order is placed on your instructions and production is followed up on the factory floor. This is the stage where schedule slips originate, which is why it is monitored rather than assumed.

What you get back: production status updates, and early warning of any schedule or specification deviation while it is still actionable.

Nothing ships before the report

Stage 05 · Inspection

Pre-shipment inspection is carried out against the agreed specification, with findings recorded in a written report. Nothing is released on your account until that report is in your inbox.

This is the last reversible moment in the entire process. After release, a quality problem stops being the factory's problem and becomes a freight problem.

Consolidation, freight and customs

Stage 06 · Shipping

Consolidation across suppliers where relevant, freight booking, export documentation and customs clearance, through to the delivery point you nominate. Where several factories are involved, this is usually where the freight savings are.

What you get back: shipping documents, tracking, and a landed-cost reconciliation against the original quotation.

What stays constant

Across all six

• One dedicated account manager. The same named person from first enquiry through to delivery.
• A stated fee. We do not take ownership of your goods, so the unit price stays visible and our fee sits beside it.
• Documents, not assurances. Audit findings and inspection results are delivered as written reports — emailed to you, and filed in your project archive so they can be found again years later.

Frequently asked

Questions