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Factory audits

Someone standing on the production floor, before you commit — with the findings written down.

Verification establishes that a company is real. An audit establishes whether the factory behind it can make your product, at your quality, at your volume, repeatedly.

What an audit covers

Legal and commercialLicence, scope, ownership, export entitlement, and whether the site matches the registration.
Production capabilityEquipment, processes, workforce, in-house versus subcontracted steps, and where your product would actually be made.
CapacityRealistic monthly output, current load, and what your order would represent as a share of it.
Quality systemsIncoming material checks, in-process control, final inspection, defect handling, and whether records exist or are reconstructed for visitors.
CertificationsManagement-system and product certificates checked against scope, validity and issuing body.
Working conditionsSafety, hours and housekeeping — increasingly a commercial requirement, not just an ethical one.

Working conditions form part of every audit — what we check, and what an audit cannot promise, is set out in our ethical sourcing policy.

The number that matters most

Capacity relative to your order. A factory running at full load for a larger customer will take your order and put it behind theirs; one where you would be the biggest account carries a different risk. Neither is disqualifying, but both change how you should plan lead times — and neither shows up on a quotation.

Ask what percentage of the factory's monthly output your order represents. The answer predicts more delays than any other single question.

Recording findings on a factory floor
Records that only exist when a visitor asks are a finding in themselves.

What you receive

  • A dated report with findings, evidence and a clear conclusion against stated criteria.
  • Photographs of the production line, equipment and storage.
  • Capacity assessment relative to your intended order.
  • Risks and gaps stated explicitly, with what would need to change to close them.

Where you have your own audit template or supplier qualification checklist, we work to it — see enterprise procurement.

When an audit is worth it

Audits pay for themselves on first orders in a new category, on any order large enough that failure would hurt, on custom or tooled products, and before qualifying a second source. They are less useful on a small stocked-item test order, where inspection alone is usually the better spend. We will say which one you need.

Frequently asked questions

How long does an audit take?
A day on site is typical for a standard consumer-goods factory, with the report following shortly after. Larger or multi-site operations take longer.
Do I need an audit if I already have inspection?
They answer different questions. Inspection tells you whether this batch is acceptable; an audit tells you whether the factory can produce acceptable batches repeatedly. For repeat business, both matter.
Can you audit a factory I found myself?
Yes. Auditing a supplier you have already shortlisted is a common standalone engagement.
Will the factory know it is being assessed?
Yes — an audit is announced and cooperative by nature. What it reveals is not secrecy but capability, systems and how the operation runs when someone competent is looking.

Related services

Before and after an audit

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