Buyers in the UK, EU and Australia carry legal due-diligence duties over their supply chains. If you are one of them, this page is written to be handed to whoever runs your compliance process.
Our position
We do not tolerate forced labour, bonded labour, child labour, or the withholding of identity documents and wages, at any supplier we place an order with on your behalf. Where we find it, we stop the order and tell you.
We are a sourcing agent, not a certification body. We can tell you what we saw, when we saw it, and what we checked. We cannot warrant conditions we have not observed, and any agent who claims otherwise is overstating what an audit can do.
What our factory audits look at
Working conditions form part of every on-site factory audit, alongside capability and quality systems:
- Whether the workforce appears to be of legal working age.
- Working hours and rest days as recorded, and whether records look maintained or reconstructed for visitors.
- Basic safety: exits, guarding, protective equipment, fire provision, housekeeping.
- Whether workers are free to leave the site, and whether documents or deposits are held.
- Whether production is subcontracted, and to where — unrecorded subcontracting is where most social-compliance failures actually live.
Findings are written down and dated, including negative findings. An audit that only ever produces passes is not an audit.
What we cannot do
- Guarantee conditions between visits. An audit is a snapshot. Unannounced re-audits reduce the gap; they do not close it.
- See through deliberate concealment. Coached workers, duplicate record sets and hidden subcontracting exist. We look for them; we do not always find them.
- Replace a recognised social-compliance certification. If your buyers require a specific standard, that audit has to be commissioned from a body accredited for it. We will help you arrange one.
If you find something we missed
Tell us. We will re-audit, and if the finding is confirmed we will stop placing orders with that supplier and help you move production. We would rather lose a supplier than defend one.
