Client names are withheld unless we have written permission to use them. What is not withheld is the mechanism — what was actually done, and why it produced the result.
Home / What changed, and what it was worth
What changed, and what it was worth
Two projects where the numbers moved enough to be worth writing down.
100%
Toy retailer improved quality with inspections
Pre-shipment inspection on every batch, with written reports issued before any container was released. The defect rate stopped being a surprise that arrived by sea and became something resolved while the goods were still in China.
30%
Furniture importer cut costs by 30%
Production was re-sourced to audited factories in Foshan and terms renegotiated across the full catalogue. The saving came from moving up the supply chain and from re-costing by cubic metre rather than by unit price — not from squeezing a supplier.
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